IQVIA (NYSE:IQV) is a leading global provider of information, innovative technology solutions and contract research services dedicated to using analytics and science to help healthcare stakeholders find better solutions for their patients. Solutions are powered by the IQVIA CORE™, which combines big data, advanced technology, analytics and extensive industry knowledge. Formed through the merger of IMS Health and Quintiles, IQVIA has approximately 55,000 employees worldwide. Learn more at www.iqvia.com.

Syneos Health™ (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organization. Our company, including a Contract Research Organization (CRO) and Contract Commercial Organization (CCO), is purpose-built to accelerate customer performance to address modern market realities. Created through the merger of two industry leading companies – INC Research and inVentiv Health – we bring together more than 23,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. To learn more about how we are shortening the distance from lab to life^® visit syneoshealth.com.

Health Perspectives Group is a health engagement company. Fueled by innovative technology and deep healthcare experience, we unite patients, providers and the companies that serve them. We are transforming the way healthcare companies think and function, making compliant, patient-centered action possible. Learn more at hpgroupllc.com

S3 Connected Health design and develop ‘Digital Therapy Management Solutions’ and ‘Digitally Enhanced Patient Support Services’ that increase patient engagement, enable patient-self management and improve healthcare outcomes. 

We start with understanding patient and clinician needs, to co-create solutions that integrate behavioral science. Our cloud-based platform delivers personalized support and interventions for each patient’s condition and circumstance. 

With over 16 years’ experience and having delivered award-winning solutions across 20 therapy areas in over 47 countries, our multi-disciplinary team create solutions which are scalable, secure and regulatory compliant.”

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Ashfield US, part of UDG Healthcare plc, is a leader in commercialization services for the healthcare industry. We partner with clients across Commercial, Patient Solutions and Medical Affairs to build creative, scalable, tailored health solutions that are executed flawlessly to deliver positive patient outcomes and add value to your business. Ashfield US provides field and contact center sales and service teams, medical science liaisons, in-home and contact center clinical educators; and market access, medical information and pharamcovigilance services

Human Care Systems (HCS) is the Treatment Experience company – we deliver improved access, use, experience and outcomes from medicines.  The Resilix™ Treatment Experience Platform is purpose-built to optimize biopharmaceutical patient services.  Resilix is built to integrate seamlessly across the distribution chain (SPs, co-pay, etc) and deliver patient personalized support through phone, click-to-chat, text, email, mobile, and web.  Treatment Experience Nurses (TxN) along with digital channels deliver a complete patient experience to optimize treatment initiation, adherence and persistence.

Spencer Health Solutions. Advancing research and healthcare from the home. Bring new treatments to market faster and at a lower cost with the spencer®Smart Hub. Spencer Health Solutions’ award-winning spencer® Smart Hub combines medication dispensing, telehealth and engagement so patients, their health care providers, and clinical research teams stay connected. Visit us at www.spencerhealthsolutions.com and follow us on Twitter @spencerhealth

VMS BioMarketing is a leading provider of patient support solutions focused on empowering patients and healthcare providers through education, training, and ongoing health coaching. Reaching more than a million patients and professionals, our national network of more than 800 Clinical Educators enables our mission to make complex therapies easier to understand and simpler to use. We collaborate with life science partners so that patients will ultimately feel confident and in control of their therapy. Our expertise lies in patient adherence built over our 24-year history of delivering high-touch patient support solutions.

Oshi Health is a digital platform revolutionizing care for people with GI Disorders. We have created a mobile app that addresses the complex experience of Inflammatory Bowel Disease (IBD), while striving to improve the lives of our users. Oshi’s core utilization involves connecting to GI experts that help patients better self-manage their condition, remotely access GI specialists and empower their care team with real-time data to make timely, optimal treatment decisions. Our initial product for management of IBD is the #1 most downloaded IBD management application and has 94% user satisfaction, 88% ease of use and 86% recommendation rates.

Clinical Survey Outcomes (CSO) are specialists in capturing patients experiences in clinical trials for pharmaceutical companies – providing answers for when FDA starts to ask for patient experience data in their approval of new drugs in 2021.

Interviews in patient´s native language: CSO has one of the largest global team of qualitative researchers on the market enables CSO to moderate in more than 50 languages.

In a safe way: CSO has a safe system built, tested and used with clients, that enables CSO to communicate with clients, clinical sites and patients ensuring a strong protection of patient sensitive data.

Mad*Pow leverages strategic design and the psychology of motivation to create innovative experiences and compelling digital solutions that are good for people and good for business. Mad*Pow is a purpose-driven organization that strives to work on projects that promote health, financial wellbeing, and social impact. Since 2000, Mad*Pow has been collaborating with clients to make a positive influence on people’s lives and solve real world problems.

We are Digital Health experts with a sole focus on improving engagement of individuals, caregivers, and care providers. Our mission is to improve the healthcare journey by crafting user experiences that engage those individuals and facilitate business transformation.

We are leaders in defining, designing, developing, and deploying digital health solutions.  

Through our consulting group, we provide services in digital strategy, user experience design, digital health technology enablement, and product/program validation.  From concept to pilot to commercial launch, we deliver solutions that extend existing IT assets (portals, EHRs, care management platforms) with consumer-friendly digital tools.

Through our patient engagement platform, VARA™, we help our clients create “engagement hubs”, where care can be delivered through digital channels and touchpoints (telehealth, apps, wearables, connected devices, voice AI) while keeping a unified view of the patient and connecting them to their care teams. We help make the most of first- and third- party tools across the healthcare continuum.

Medullan (inclusive of VARA™) is a HITRUST and ISO-27001 certified organization.

More information coming soon…

BioPharma leaders looking to improve the patient experience in their contact centers turn to the experts at Centerfirst. 

Our innovations in quality monitoring have provided the valuable patient insights that clients use to improve customer engagement and ensure regulatory compliance.

BioPharma Quality Monitoring is what we do. Our team of nurses, pharmacists, and social workers bring decades of healthcare experience to your patient programs. 

Let's talk about how we can help. Please visit our exhibit booth, check out our website at center-first.com or contact Pete at pete.guillot@center-first.com

People are at the center of every decision we make. Conditions don’t define them. They are whole people with lives, family, jobs, friends and dreams. GCI Health, a global full-service, integrated communications agency, was named 2019 Healthcare Agency of the Year and Best Place to Work For in the U.S. and UK. Our signature initiative, People at the Center, inspires our efforts by reminding us that there is a person at the center of every journey. We look at what motivates people emotionally, practically and tangibly, allowing us identify breakthrough insights and develop authentic programming. Learn more: www.gcihealth.com.

More information coming soon…

PeopleMetrics offers software and services designed to help pharmaceutical companies continuously listen to and act on patient feedback. Companies like Takeda, Ultragenyx, Vertex and Genentech are using the PeopleMetrics Patient Services Compass™ to access patient feedback in real-time, measure impact of patient support services, and identify adherence risks in real-time. Visit www.peoplemetrics.com for more information.