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Day 1 :: Day 2

Day 1 – June 1st, 2006

Chairperson’s Opening Address: Mike Rea, CEO, IdeaPharma

Opening Keynote Presentation: How patient compliance is increasingly becoming an integral part of the pharma business across Europe

Learn why building trust can enhance your brand. Hear why compliance drives long term loyalty for your brand and products and why you can’t afford to ignore the issue in your strategic planning.

Patricia Stenger, Director, Scientific Affairs, Bayer Healthcare

Presentation: From development to implementation of an effective compliance programme: Lessons learned

  • Find out how patient compliance can bring win-win benefits for your product development and branding and for your patients
  • From programme concept to programme development – what you need to know to successfully initiate an effective patient compliance strategy
  • Hear about the challenge of internal and external barriers to investing in patient compliance … and how you can overcome them in your company
  • It’s all about the response! Get smarter in your project implementation by establishing a good feedback loop

Brigitte Schau, Manager Value Added Services, Boehringer Ingelheim GmbH

Presentation: A new business model for the pharma industry – Learn how to increase your revenues and profitability from improved persistence and compliance

  • Discover why you need to take the lead in developing successful approaches to improving persistence and face up to market pressure and the growing expectations of payers
  • Learn how to make the best use of medication monitoring to enhance persistence across multiple therapy areas
  • Find out why reducing communication and technology costs is the only “scaleable” approach to deliver better persistence for large population groups
  • Discover new, clinically proven HIPAA compliant turn-key patient management solutions offered on a risk/reward basis that will ensure benefits to patients, providers, payers and help you to uncover the hidden blockbuster in your portfolio

Bernard Vrijens, Chief Scientist, Pharmionic Systems Ltd.

Networking Break and Exhibition
WHAT’S WORKING AND WHY? INNOVATIVE NEW IDEAS IN PATIENT COMPLIANCE DEVELOPMENT AND IMPLEMENTATION

Presentation: The Future belongs to Branded Compliance Management

  • Understand the significance of patient compliance in good brand strategy
  • Learn how you can use branded compliance management to successfully differentiate your company and products from your competition
  • Hear case study examples of branded value added services in action in the realm of patient marketing
  • Discover how you can share costs to alleviate your risk and maximise your reward in the implementation of your programmes

Dr. Roman Rittweger, Managing Partner, BBDO Consulting GmbH

 

Panel Debate: Patient Compliance: Who’s Responsible and Who Pays?

  • Hear why doctors and primary care providers are seen as the sole guardians of responsibility for patient adherence across Europe – is this a fair representation of the situation?
  • Where does the direct responsibility of pharma companies lie? Is there scope for a more hand-on role or will they realistically continue to be seen principally as fund providers?
  • Get first hand opinion on the role of payer organisations and health insurers in improving patient adherence
  • What about the role of patients themselves, and the role of the associations that represent them? The latest news on initiatives being developed across Europe

Patricia Stenger, Director, Scientific Affairs, Bayer Healthcare
Alex Wyke , Chief Executive, PatientView
Helmut Hildebrandt
, Chairman, Hildebrandt GesundheitsConsult GmbH

Networking Lunch & Exhibition
THE IMPACT OF REGULATION ON YOUR PATIENT COMPLIANCE PROGRAMME DELIVERY

Presentation: Understanding Regulation across Europe. What can pharma companies actually do in terms of patient communication?

  • Understand the real state-of-play in patient communication regulation across the continent and how this can affect your compliance programme planning and implementation
  • Discover exactly what you can and what you can’t do in communication with patients in different European markets
  • Learn the real differences between information on disease areas, products and the company and how this can affect your communication strategies
  • Get the inside track on what the major issues are in the protection of patient data. Hear how can you get the statistics and figures you need to make your patient compliance programmes work better

Alex Wyke , Chief Executive, PatientView

HOW TO DELIVER BETTER PATIENT COMMUNICATIONS

Case study: How to integrate mobile and web based programmes to drive better patient adherence to your products

  • Find out why mobile phone technology is the next big mechanism to drive patient adherence easily and affordably
  • Discover how patient-doctor communication is improved through SMS and how this brings better possibilities for patient adherence to your product portfolio
  • Good for the patient, good for the doctor, good for your products! Hear how an integrated  system enables doctors to log on the web and see if patients are compliant … and the benefits this data will bring to your measurement

Stephan Kerkojus, Group Product Manager, Stallergenes
Tanja Antwerpes
, Board Member, Antwerpes & Partner

Presentation: The use of Interactive Voice Response and Interactive Web Response in disease management and compliance programmes

  • Get detailed information on the use and benefits of IVR in collection of patient reported outcomes in clinical trials
  • Understand the value of using simple computerised assessment instruments in providing valuable feedback to patient, sponsor and physician
  • New models for use of IVR/IWR in disease management and compliance programmes
  • Hear brand new case studies in patient adherence and education using IVR

Bill Byrom, Product Strategy Director, ClinPhone

Networking Break and Exhibition

Extended Panel Debate: “Right Channelling” – How to decide which marketing channels work best for which patients

  • Know your patient! Hear why you can no longer segment patient outreach according to assumptions on behaviour patterns of patient groups
  • Top tips on how to develop a wrap around strategy for your marketing. Discover how effective channel integration can mean the difference between success and failure for your patient compliance programmes
  • Drill down into the costs and tangible benefits of specific channels you’re using to get your message out to your patients
  • Find out which approaches work for which patients – and how you can apply this knowledge to improve your own marketing strategy

Len Starnes, Head European E-Business, Schering AG
Di Stafford
, Director, The Patient Practice (Former Head of Patient Relationship Marketing, Pfizer UK )
Yvonne van der Schouw , Patient Relations Manager, Abbott
Michel Dubery
, Partner, Rapp Collins Consumer Health
Dr. Antje-Henriette Fink-Wagner, Manager Professional Relations, Global Franchise Respiratory, Altana Pharma AG

Moderated by: Jay Bolling, Managing Partner, Roska Direct

End of Day 1 - Back To Top

Day 2 – June 2nd, 2006 - Back To Top

PACKAGING & COMPLIANCE

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Presentation: Why improving your packaging is the key to improving your patient adherence

• Get the latest on the real impact of packaging on patient compliance and adherence

• How can you best ensure that the information and advice you're providing your patients actually gets read?

• What can and can't you do with product

packaging – what are the limits for big pharma?

Tassilo Korab, Executive Director, HCPC (Healthcare Compliance Packaging Council)

PATIENT COMPLIANCE ROUNDTABLES

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6 advanced roundtables on key aspects of patient compliance and patient centred marketing (led by industry experts).

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1) How to benchmark patient compliance and set realistic targets for your programmes

 

What are you looking to do with your patient programmes? Make sure the goals you set are workable and that you'll get maximum benefit from them.

Led by: Len Starnes, Head European

E-Business, Schering AG
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2) How to measure patient compliance and calculate real ROI

 

You need to be measuring the success of your programmes and analysing the real costs and benefits. Find out here how to recognise the true impact on your bottom line and how you can deliver positive figures to the board.

Led by: Jay Bolling, Managing Partner, Roska Direct

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3) Patient education and links to patient compliance. How to ensure you get your information right

 

Learn how you can better provide information to patients without constant recourse to external consultants. Hear how leaflets can play a major part in delivering the right advice to patients to give you the best chance of them staying compliant.

Led by: David Bertholon, Patient Relations Manager, Schering Plough

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4) The future of patient compliance in Europe – where do we go from here?

 

What's next for patient compliance? It's already rapidly rising up the corporate agenda and becoming a key strategic issue, so where will it be in five years time?

 

Led by: Di Stafford, Director, The Patient Practice (Former Head of Patient Relationship Marketing, Pfizer UK )
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Presentation: Where the main benefits of compliance packaging lie for big pharma


• Hear why packaging should be a key feature in good patient compliance programme development

• Why clarity is the key – how to make sure you get the right message across to your patients in the right way

• Find out how a major pharmaceutical company has taken packaging on board as a significant new DTP marketing channel

• What ROI can you expect to see? Is the

investment really worth it?

Check www.eyeforpharma.com/pceuro06 for speaker updates for this session

Panel Debate: Thinking inside the box! The best ways to ensure you get your packaging right

 

This session is dedicated to high level discussion of the key issues in packaging design, manufacture and distribution. Ask the questions you want answered and guarantee that you get the best value from your packaging spend by helping to increase your patient compliance rates.

Thomas R. Grinnan , Director, Healthcare Packaging Europe , MeadWestvaco Corporation


Tassilo Korab, Executive Director, HCPC (Healthcare Compliance Packaging Council)

Bernard Bousquet, Development Director, ABR Pharma

Coffee and Networking

Presentation: Compliance? Adherence? What does the patient want?

An insight into research done directly with patients. Can using the wrong teminology turn patients off and put your programmes in jeopardy?

Nick Hicks, Consultant, European MS Platform

HOW TO GET BUY-IN FOR INVESTMENT FROM ACROSS YOUR BUSINESS

Panel Debate: Which disciplines in your business need to come together to guarantee effective delivery of compliance programmes?

  • How to promote a multi-disciplinary approach to improving patient adherence across your business – and how securing this will make your patient compliance programme planning far easier
  • Identifying the areas of your business that should be involved and developing a concrete list of responsibilities to ensure efficiency and success
  • Guidelines on adopting and integrating patient compliance projects across your business
  • Get a direct forecast from the industry on where responsibility for driving patient compliance programmes is going in the next five years

David Bertholon, Patient Relations Manager, Schering Plough
Di Stafford, Director, The Patient Practice (Former Head of Patient Relationship Marketing, Pfizer UK )
Søren E. Skovlund
, Senior Adviser, Stakeholder Relations, Novo Nordisk

Presentation: How to measure ROI and deliver a business case for patient compliance

The “holy grail” of patient compliance is delivering good ROI for your business. This presentation will give you the tools you need to demonstrate an effective business case for investment in patient focused programmes.

  • Hear how and why investment in patient adherence programmes can bring far reaching gains for your company
  • Learn how to convince cynical colleagues of the value that patient marketing can bring to your business
  • Discover how payer organisations are beginning to sit up and take notice and how you can get the statistics to promote a real business case

Mark Nuijten, Health Care Management, Erasmus University

Networking Lunch & Exhibition
THE IMPORTANCE OF COLLABORATION

Extended Panel Debate: Joined up thinking. How collaboration with key stakeholder groups can open up new areas of opportunity in patient compliance

  • Learn who you need to be working with to ensure your patient programmes stay on track
  • Assess the role of pharmacists, patient associations and payer organisations in delivering improved persistence results
  • Doctors and key opinion leaders (KOLs) – what’s their role and how can you work best with them?
  • How you can work directly with patients themselves to make sure you’re hitting the right buttons with your marketing and wider patient communications

Adrienne van Strein, Manager Pharmaceutical Healthcare, GSK
Rebecca Bloor, Healthcare Development Manager, Wyeth Pharmaceuticals
Helmut Hildebrandt, Chairman, Hildebrandt GesundheitsConsult GmbH

Final Session: Future Perspectives: A recap of key learnings from the conference and perspectives on what the future holds for patient compliance in Europe

Chaired by: Mike Rea, CEO, IdeaPharma

End of Conference - Back To Top

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