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Programme:

Day 1 | Day 2

Day One – June 4, 2007

08.15

Preconference registration

09.00

Opening of the Conference; Chairperson’s Introduction

Di Stafford, Director, The Patient Practice

09.10

Collaborate with patient groups: harness the involvement of patient groups in guideline development, compliance-challenges and empowerment

Marnix Artz, Manager Key Customer Relations/Patient Advocacy, Pfizer

09.45

'One size fits nobody' - Understand the importance of patient attitudinal segmentation in compliance programme design

Di Stafford, Director, The Patient Practice
Jeanette Harwood
, Research Director, Healthcare Research Worldwide Ltd

10.20

Examine how access to patient information is changing and how to move with the times to achieve improved health outcomes and better patient retention

Hildren Sundseth, Director, European Cancer Patient Coalition

10.55

Coffee Break & Exhibition (40 min)

11.35

A cutting-edge quantitative analysis of relationships between doctors and their patients- and the insight it can give you

Professor Jozien Bensing, Director, Netherlands Institute for Health Services Research

12.10

On the front line: Get a nurse’s view on the trials and tribulations of patient communication collaboration from the premier global nursing authority

Dr. Tesfamicael Ghebrehiwet, Consultant, Nursing and Health Policy, International Council of Nurses

12.45

How to involve patients, carers and the public in the development of NICE guidance

Marcia Kelson, Associate Director, Patient and Public Involvement Programme, NICE
13.20

How to improve patient treatment compliance with personal and reliable real life data on medication compliance

Dr Eric Leutenegger, Scientific Director, ABR Pharma

Bernard Bousquet, Development Director, ABR Pharma

13.40

Lunch served in exhibition room (60 minutes)

14.40

Payers- an inside view

Christian Graf, Health Management, Barmer (Germany’s largest sickness fund)

15.15

Ways to strengthen your patient-physician relationship in order to improve physician training and up patient retention

David-Romain Bertholon, Public Health Project Manager, Schering-Plough

15.45

Understand how the European Patients' Forum, working closely with the European Commission, are to shape future EU patient communication legislation

Nicola Bedlington, Executive Director, European Patients’ Forum

16.25

Coffee Break & Exhibition (35min)

17.00

Patient Communication laws are changing: Discover the impact the High-level Pharmaceutical Forum report to the European Commission will have on how you communicate with patients

Scott Ratzan, Vice President, Governmental Affairs Europe, Johnson & Johnson; Chair, EFPIA Patient Communication Task Force

17.35 Len Starnes , Head European E-Business , Bayer Schering Pharma

18.10

Chairperson closing remarks

18.20-
19.40

Cocktail Party Reception in the Exhibition Area

Day 1 | Day 2

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Day Two – June 5, 2007

08.50

Opening of Day 2 Chairperson's Introduction

09.00

How can pharma communicate with patients? A regulatory context

Dr. Peter Bowen-Davies, Promotional Affairs Consultant, Pfizer

09.35

Take a holistic view of your patient compliance programmed

Chris Venn, European Brand Manager, Pifzer

10.20

Insights from the ground-breaking BREAKfree patient support programme, a joint project between Atlantis Healthcare and Merck, Sharp & Dohme (Australia) for their osteoporosis drug Fosamax

Josh Taylor, General Manager, Atlantis Healthcare (UK) Ltd

10.45

Coffee Break & Exhibition (25 min)

11.10

Discover ALTANA Pharma's award-winning Learn to Live with Asthma (LtLwA) and WHO's Global Alliance against Chronic Respiratory Diseases (GARD) programme and how LtLwA supports GARD

Dr. Antje Fink-Wagner, Professional Relations Manager, Altana Pharma
Dr. Nikolai Khaltaev, WHO

11.45

How to increase compliance and maintain long-term persistence to prescribed drug dosing regimens by using a Measurement Guided Medication Management (MGMM)-based intervention programme

Nicolas Favre, European Program Manager, AARDEX/ Pharmionic Systems

12.20

Discover the results of a successful in-hospital study into methods that improve patient compliance

Dr Bert Vrijhoef, Senior Research Fellow, Maastricht University Hospital

12.55

Lunch & Exhibition (1 hour)

14.00

From patient compliance to patient satisfaction – A novel approach to identify factors for non-compliance and to increase patient compliance

Stephan Kerkojus, Group Product Manager, Stallergenes

14.35

Panel Session: Key pharma thought-leaders share professional tips that help you get the right blend of communication channels to maximise the effectiveness of your compliance programme

Brigitte Schau, Manager Value-Added Services, Boehringer Ingelheim
Antje Fink-Wagner, Professional Relations Manager, Altana
Len Starnes, Head European E-Business, Bayer Schering Pharma

15.10

Maximising Patient Retention

Ian De'Ath, Managing Director, Wizzard

15.45

Coffee Break & Exhibition (25min)

16.10

Hear how Roche Diagnostics uses e-evaluation techniques in Diabetes Care to enhance therapeutic decisions and improve patient motivation and compliance

Oliver Mast, Head Health Information Systems, Roche Diagnostics

16.45

Patient-centred healthcare: Novo Nordisk compares and contrasts patient self-management to traditional adherence programme strategies

Soren Skovlund, Stakeholder Relations, Novo Nordisk

17.20

Brand loyalty is not just a pipedream: get insights from Abbott into the new wave of integrated, joined-up communication programmed

Yvonne van der Schouw, Patient Relations Manager, Abbott

17.55

Chairperson closing remarks

18.00

End of conference

Day 1 | Day 2

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