Roundtable: How can we manage ROI alongside Key Account Management?
On one hand pharmaceutical companies are striving to achieve a more
disciplined approach to planning promotional strategies to optimise ROI.
On the other there is much talk of shifting the pharmaceutical sales model
towards a Key Account Management (KAM) model, empowering KAMs to
make more local decisions about account strategy. If key accounts represent, let us say, 70-80% of our business and KAMs are determining the strategy for that proportion of the business then what can we do centrally to ensure a disciplined approach to ROI?
At this roundtable you will have the opportunity to debate the following
key questions:
- How can we tie marketing strategies and offerings to the KAM sales process?
- What can be done to enable an ROI mindset amongst KAMs?
- How can we reconcile account plans and product marketing plans?
- How can we balance the need for rigour and discipline with a desire to empower locally?
Chris Morgan
ZS Associates - Round table sponsors |