Programme:

Day One | Day Two

Session One | Session Two | Session Three | Session Four | Session Five

Day One : 25 October 2007

07.00 Day 1: Registration Opens 7.00am

Session 1 : Powerful ROI Models and Decision Analytics

08.10

Chairperson:

Fonny Schenck, Managing Partner, Across

08.15

Get a timely overview of the industry; and a reminder of why ROI is such a critical factor for success

Stewart Adkins, Stewart Adkins Advisers Ltd.

08.45

The Myth and reality in Marketing ROI: Cutting-edge research you must know!

Dr. Brian Smith, Research Fellow, Cranfield Business School

09.15

The Challenge and solution of communicating ROI results to managers so that change is implemented

Graham Leask, Economics and Strategy Group, Aston University
09.45

Develop KPIs to measure and optimise the customer centricity of your team

Fonny Schenck, Managing Partner, Across
10.15

Coffee Break – 30 minutes

Session 2 : Understand and improve your internal implementation processes to align with market demands and increase ROI across the board

10.45

An ROI tool in emerging markets – is it science fiction?

Sergey Alyabyev, Head of Analytics Department, Otechestvennye Lekarstva

11.15

Mix, Message and Delivery: Maximizing the impact of promotional resource

David Gascoigne, VP Global Promotional Management, IMS Health
11.45

Panel Session:  Examine what good measurement of ROI looks like and how a good model is created

Brian Smith, Research Fellow, Cranfield Business School
Graham Leask, Economics and Strategy Group, Aston University
Fonny Schenck, Managing Partner, Across

12.15

Global Sourcing of Marketing Services - Higher Return on Investment

Sanjay Parikh, Director, Indegene Lifesystems Pvt. Ltd.

12.45

Lunch – 1 Hour 15 Mins

14.00

1. Workshop: Excellence in Closed-Loop Marketing to Increase Sales and Shorten Time to Market

Anders Sølgaard, Creative Director, Agnitio

2. Workshop: Increase Market Share through Product Design – Building Global Bran

Deborah J Taylor, Market Development Manager – Europe, Colorcon

Dawn Bock, Marketing Development Manager – North America, Colorcon

3. Reducing Costs through a Global Delivery Model - Roadmap to Global Sourcing of Marketing Services

Sanjay Parikh, Director Indegene

Session 3 : Achieve Customer Centricity and Better Relationship Marketing

15.30

Presentation title tbc

Juergen Guenther, Senior Customer Operations Manager, Eli Lilly
16.00

Learn how Wyeth have successfully used an assessment tool to build up strong and loyal sales and marketing teams

Magnus Wassen, Group Product Manager, Wyeth
16.30

Coffee Break – 30 minutes

17.00

It is all about knowledge: Powerful solutions to describe your drugs benefits more effectively

Morten Hjelmsoe, President, Agnitio

17.30

Creating mutual value through partnerships with patient advocacy groups

Keith Allan, Head of Global Advocacy, Novartis

18.00

How Targeted Promotion in the UK Transformed the development of Flomax MR

David Impey, Consultant, BigBear Communication (former Director European Marketing, Eisai)

18.30

Play your cards right: How to use biomarkers for more effective marketing campaigns

Malcolm Allison, Head of New Products, Actelion
19.00

Conference networking reception

20.00

End of day one

Day One | Day Two

Session One | Session Two | Session Three | Session Four | Session Five

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Day Two : 26 October 2007

08.25

Chairperson: tbc

 

Session 4A:
Building a Global Brand

Session 4B:
Optimising Multiple Channels

08.30

Panel Session: How is the healthcare environment changing across Europe and are pharma marketers really keeping up with the change?

Pankaj Oza, Head of Global Brands, Norgine
Fonny Schenck, Across
Francissco Sanches Osorio, Strategic Marketing Manager, Pierre Fabre

Panel Session: How to use multiple channels to enhance your corporate image in a therapeutic area

Jon Beck, Director, Anthemis Consulting
Nic Holliday, OnMedica
Dr. Wolfgang Walter, Director Sales Force Retail, Nycomed

09.15

Learn how to create an effective global brand and increase brand loyalty

Pankaj Oza, Head of Global Brands, Norgine

Scientific publications: Balancing marketing need with patient welfare

Jon Beck, Director, Anthemis Consulting

09.45

Finding the right balance and tactics when implementing global branding elements

Marta Wielondek, Global Brand Manager, Novartis

tbc

Nic Holliday,  OnMedica

10.15

Interactive Roundtables:

  1. What as an industry are we trying to achieve? – tbc
  2. Create a solution to the challenge of communicating ROI results to managers – Graham Leask
  3. Use your portfolio to build a successful corporate image – Francisco Sanches Osorio
  4. Define who your customers really are – Fonny Schenck
  5. Build cross-functional teams – Pankaj Oza
  6. Drive success through your people – tbc
  7. Knowledge is power – tbc
  8. Establish new core competencies – was James Macdonald, replacement tbc
  9. Challenge conventional thinking, is measurement everything? – tbc
  10. What is customer centricity and how to achieve it – Dr. Juergen Guenther
  11. Learn more from the CEE on marketing tactics – Tomasz Baran
11.15

Break & Exhibition (30 minutes)

11.45

Use your portfolio to build a successful global brand in a changing healthcare environment

Francisco Sanches Osorio, Strategic Marketing Manager, Pierre Fabre

How Merck Serono have successfully measured a complex dermatology campaign in Italy

Giorgio Pinci, Marketing Manager, Merck Serono

12.15

How Chiesi Farmaceutici have built up a successful global brand

Giuseppe Chiericatti, Head of Marketing, Chiesi Farmaceutici SpA

How to integrate your most important channels and establish an effective internal communications structure to address a complex market environment

Dr Wolfgang Walter, Director Sales Force Retail, Nycomed

12.45

Marketing tactics in the emerging markets of the CEE

Tomasz Baran, Group Product Manager, AstraZeneca

12.45

Lunch & Exhibition (1 hour)

Session 5 : Leveraging New Media and eMarketing

14.15

Innovate eMarketing & Sales-team Campaigns with Proven ROI

Jennifer Tighe, Business Development Director, Current Medicine Group

14.45

How to use eMarketing and the Internet effectively for a more customer-centric campaign

Paul Hooper, Marketing Director, Lundbeck

15.15

Learn the positive impact new media can have on your business

Erik van der Zijden, CEO, DigiRedo

15.45

Is there value in shifting our organisations to adopt PR2.0 by using the Internet’s full potential?

Dave Clarke, global eMarketing Manager – Established Brands, AstraZeneca

16.15

Chairman’s Closing Comments

Day One | Day Two

Session One | Session Two | Session Three | Session Four | Session Five

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