Your web browser is out of date! We recommend you update your browser to receive the best possible browsing experience.
Reserve your place

Webinar: Drive Customer Experience in Australian Pharma Friday 23rd June, 3pm AEST (6am BST)

Overhaul your commercial model with a new mindset, smart tech and personal engagement

Australian pharma has plenty of room to improve when it comes to both reaching customers and then engaging with them once reached. In order to address this, shifts in attitude, culture and commercial priorities need to happen.

Join eyeforpharma’s webinar where Alida Rossi, AbbVie and Leigh Laurence, Pfizer will discuss how to drive customer experience forward in Australia. They will be joined by Mike Bellis, PenCX who will contribute his CX expertise from his experience in other regions. 

Together we will we address:

  • Understand how true CX requires a rebuild of your engagement plans
  • Measure the impact of CX on your brand, loyalty and sales performance
  • How technology can be harnessed to support your CX goals
  • Maintain compliance by aligning to the code of conduct

Panelists Include:

Alida Rossi

Alida Rossi

Customer Excellence Director, AbbVie

Leigh Laurence

Leigh Laurence

Manager External Relations, Pfizer

Mike Bellis

Mike Bellis

Partner, PEN CX

Paul Simms

Paul Simms

Chairman, eyeforpharma