Programme

Day 1 | Day 2

Day One

Chairman’s Opening Remarks And Welcome

Session One: The business sense of compliance and measuring your ROI

Innovating Patient Compliance for the future of your brands

Michael Morgan-Curran, Innovation Group, AstraZeneca

Case Study:  Title TBC

Eugene Osei-Bonsu, Senior Product Manager - Renal Medicine, Shire

Going back to the fundamentals of patient programmes – insights derived from real life failures and the successes

Chris Venn, European Brand Manager, Pfizer

The value of innovation in Patient Compliance

Morna Butler, Executive Director Global Operations, Innovex
Jacco Keja, Vice President, Quintiles Consulting

Session Two: Understand and Influence Patient Behaviour

Why patient segmentation is critical for the brand success

Marta Wielondek, Brand Director, Novartis

How health psychology increases the ROI of an adherence programme

Professor Keith Petrie, Clinical Advisor – Behavioural Psychology, Atlantis Healthcare

Workshops:

How to use health psychology to improve adherence programmes

Professor Keith Petrie, Clinical Advisor – Behavioural Psychology, Atlantis Healthcare
Josh Taylor, General Manager, Atlantis Healthcare

From disease awareness to patient control: How e-CRM changes everything and allows you to dream about what was not possible a few years ago

Pierre de Nayer, Partner, Citobi

Practical principals that will help you design highly effective patient compliance programmes around the globe and take into account differences in local cultures and laws

Bill Henderson, Group VP –Patient Support Services, International SOS

Dispelling myths about adherence

Dr. Bernard Vrijens, Chief Scientist, Aardex Group

A review of GP Familiarity and Attitudes to Medicine Use Reviews

Ian Hunter, Pharmacy Development Manager, Pfizer

Session Three: Successful compliance and communication methods

The need to build a complete programme for patient concordance

Wendy Clyne, Assistant Director: Medicines Partnership Programme, National Prescribing Centre

The importance of increasing patient compliance to your return on investment

Francisco Sanches Osorio, International Strategic Marketing Manager, Bial – Portela & Companhia SA

Direct to patient links enhancing compliance – optimised use of a patient hotline

Marc Heim, Sr. Group Leader Marketing, Nycomed

Cocktail Networking Party

END OF DAY ONE

Day 1 | Day 2

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Day Two

Chairman’s Opening Remarks

Session Four: Work with stakeholders to support patients and deliver your information

A nurse’s perspective on the value of working with pharmaceutical companies to drive patient health

Janet Davies, Executive Director for Service Delivery, Royal College of Nurses

The role of pharmacists in persistence and patient health

Clare Kerr, Pharmacy Services Manager, Lloyds Pharmacy

Build great relationships with patient groups for a win-win situation

Keith Allan, Head of Advocacy, Novartis

Session Five: Technological innovations to revolutionise compliance and persistence

Electronic Patient Records, patient registries and active surveillance: Game, set and match for compliance?

Steve Mott, Independent Expert formerly CEO, Medicines.org.uk

The Mileage still left in SMS and reminders

Manos Papadakis, Brand Manager, GlaxoSmithKline

Don’t talk to patients/physicians, talk with them (2.0)

Murat Tanoren, Product Manager, Pfizer

Interactive Roundtables

  1. Using the Internet to Communicate with Patients
    Joanne Shaw, Chairman, Datapharm Communications
  2. Developing Relations with Pharmacies
    Michael Holden, Balance Solutions
  3. Behavioural change strategy using Software Agent System Design
    Carolyn Choh, Professor, St. Josephs University (tbc)
  4. Patient Compliance from a Brand perspective
    Eugene Osei-Bonsu (tbc)
  5. Working with GP’s to improve the impact of compliance programmes
    Ian Hunter, Pharmacy Development Manager, Pfizer

END OF DAY CONFERENCE

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